Designing A Who Cares Wizard For 2Ia - Source Excerpt 03

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This source excerpt preserves a bounded section of 2IA.org/agent-file-handoff/Archive/2026-05-17-who-cares-wizard/Designing a Who Cares Wizard for 2IA.org.md so readers can inspect the evidence without opening the full source file.

**Source path:** 2IA.org/agent-file-handoff/Archive/2026-05-17-who-cares-wizard/Designing a Who Cares Wizard for 2IA.org.md

**WC-02 State or local public-records request.** *Issue.* Use this when the records sit with a state, county, city, transit agency, public school, sheriff, police department, or local board. *Contacts.* [NFOIC State FOI resources](https://www.nfoic.org/state-foi-resources/), [NFOIC sample letters](https://www.nfoic.org/state-sample-foia-request-letters/), [RCFP Open Government Guide](https://www.rcfp.org/open-government-guide/), [MuckRock request form](https://www.muckrock.com/foi/create/). *Blurb.* State and local records laws are not the same as federal FOIA, so the first problem is almost always choosing the right law and the right office. *Next steps.* Pick the jurisdiction, identify the records officer, adapt a state-specific request letter, and track deadlines from the day you submit. *Final-page snippet.* “Use the law that actually governs the office you are contacting. Local requests fail most often because the wrong office or wrong statute was used.” citeturn22search0turn22search14turn22search1turn23search20

**WC-03 FOIA appeal or mediation.** *Issue.* Use this when a records request was denied, delayed, over-redacted, or ignored. *Contacts.* [OGIS assistance request](https://www.archives.gov/ogis/mediation-program/request-assistance), [OGIS contact page](https://www.archives.gov/ogis/about-ogis/contact), [ogis@nara.gov](mailto:ogis@nara.gov), [202-741-5770](tel:+12027415770), [1-877-684-6448](tel:+18776846448), [FOIA agency search](https://www.foia.gov/agency-search.html). *Blurb.* Appeals are part of the records process, not an edge case. OGIS exists specifically to help resolve some federal FOIA disputes after you have tried the agency directly. *Next steps.* Keep the original request, denial or status notice, claimed exemption, and any correspondence together before asking for mediation or filing an appeal. *Final-page snippet.* “Document what you asked for, what was withheld, which exemption was cited, and what narrower relief could still work.” citeturn19view8turn10search9turn20view1turn5view0

**WC-04 Surveillance-vendor or procurement research.** *Issue.* Use this when the user wants to find out which vendor, contract, software, or data-sharing agreement sits behind a surveillance or AI system. *Contacts.* [2IA Public Records](https://2ia.org/public-records-and-foia/), [FOIA.gov](https://www.foia.gov/), [RCFP federal FOIA guide](https://www.rcfp.org/foia/), [NFOIC State FOI resources](https://www.nfoic.org/state-foi-resources/), [MuckRock request form](https://www.muckrock.com/foi/create/). *Blurb.* 2IA’s own framing is direct here: contracts often decide civil liberties before the public notices the program exists. *Next steps.* Ask for contracts, statements of work, renewals, privacy reviews, audit provisions, training materials, and data-sharing clauses tied to a named vendor and date range. *Final-page snippet.* “Ask what was bought, who can query it, what data goes in, how long it stays, and what audit or termination rights exist.” citeturn0view0turn5view0turn22search0turn22search11turn23search20

**WC-05 Record correction, access, or deletion.** *Issue.* Use this when the user knows something is wrong in a file or profile but is not yet sure which sector-specific path applies. *Contacts.* [2IA Corrections](https://2ia.org/corrections-and-right-of-reply/), [CFPB complaint portal](https://www.consumerfinance.gov/complaint/), [HHS OCR complaint portal](https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf), [student privacy complaint page](https://studentprivacy.ed.gov/file-a-complaint), [FTC consumer contact](https://www.ftc.gov/about-ftc/contact). *Blurb.* This is the broad “fix the file” route. It should help the user identify the sector and then pivot into the more specific credit, housing, employment, health, or education branch when possible. *Next steps.* Get a copy of the record if possible, mark the specific field or sentence that is wrong, note the date and source, and preserve any denial or notice you already received. *Final-page snippet.* “Name the file, the specific error, and the correction you want. Repair should travel as far as the error did.” citeturn5view1turn18view0turn18view4turn20view8turn20view9turn19view7

**WC-06 Identity theft recovery.** *Issue.* Use this when someone used the person’s identity, accounts, tax information, or credit in their name. *Contacts.* [IdentityTheft.gov](https://www.identitytheft.gov/), [IdentityTheft.gov assistant](https://www.identitytheft.gov/assistant), [ReportFraud.ftc.gov](https://reportfraud.ftc.gov/), [FTC contact page](https://www.ftc.gov/about-ftc/contact), [1-877-FTC-HELP](tel:+18773824357), [AnnualCreditReport.com](https://www.annualcreditreport.com/). *Blurb.* The federal government’s identity-theft workflow is already packaged as a recovery plan, which makes it a better first step than ad hoc internet advice. *Next steps.* Start the recovery plan, place fraud protections where appropriate, gather the list of affected accounts, and save every reference number or letter. *Final-page snippet.* “Start the recovery plan first. Then work account by account with a written trail of what changed, when, and who confirmed it.” citeturn10search3turn10search7turn19view7turn19view4

**WC-07 Credit-report or consumer-report error.** *Issue.* Use this when the problem is an inaccurate credit report, credit file, or consumer reporting entry. *Contacts.* [CFPB complaint portal](https://www.consumerfinance.gov/complaint/), [credit and consumer reporting notice](https://www.consumerfinance.gov/complaint/credit-and-consumer-reporting-complaint-notice/), [FTC FCRA page](https://www.ftc.gov/legal-library/browse/statutes/fair-credit-reporting-act), [AnnualCreditReport.com](https://www.annualcreditreport.com/). *Blurb.* CFPB is explicit that consumers should generally dispute inaccurate information with the reporting company first; if that fails, the CFPB complaint route becomes much stronger. *Next steps.* Pull the report, dispute the specific item directly with the reporting company, keep copies, and escalate to CFPB if the error is not corrected. *Final-page snippet.* “Dispute the exact item, not the whole file. Keep the report, your dispute, and the company’s response together.” citeturn11search24turn15search13turn15search15turn19view4

**WC-08 Tenant-screening or housing denial.** *Issue.* Use this when a housing application was denied because of a tenant-screening report or because the user suspects housing discrimination. *Contacts.* [CFPB tenant screening guide](https://www.consumerfinance.gov/rules-policy/tenant-background-checks/review-your-rental-background-check/), [CFPB complaint portal](https://www.consumerfinance.gov/complaint/), [1-855-411-2372](tel:+18554112372), [HUD housing discrimination form](https://portalapps.hud.gov/FHEO903/Form903/Form903Start.action), [HUD FHEO regional offices](https://www.hud.gov/contactus/fairhousing). *Blurb.* Housing denials often sit at the intersection of inaccurate screening data and unlawful discrimination, so both routes should be visible. *Next steps.* Ask for the screening report and adverse-action notice, dispute specific errors, and file with HUD if disability, race, sex, familial status, retaliation, or similar protected grounds are involved. *Final-page snippet.* “Get the report, get the notice, and identify whether the problem is bad data, discrimination, or both.” citeturn19view3turn15search14turn18view0turn11search4turn20view6turn20view7

**WC-09 Employment screening or AI hiring issue.** *Issue.* Use this when an employer used a background report, social-media review, or hiring technology in a way that seems inaccurate, unfair, or discriminatory. *Contacts.* [EEOC Public Portal](https://publicportal.eeoc.gov/), [EEOC portal overview](https://www.eeoc.gov/eeoc-public-portal), [FTC background-check rights](https://consumer.ftc.gov/articles/employer-background-checks-and-your-rights), [CFPB complaint portal](https://www.consumerfinance.gov/complaint/), [EFF legal assistance](https://www.eff.org/pages/legal-assistance). *Blurb.* EEOC is the official route when the concern is employment discrimination; FTC and CFPB are relevant when the problem also involves background-report accuracy and consumer-reporting practices. *Next steps.* Save the notice, the report if you have it, the date of the hiring decision, and any evidence that the tool or screening process relied on inaccurate or discriminatory data. *Final-page snippet.* “Separate the decision from the data. Was the problem the employer’s judgment, the report’s accuracy, the tool’s design, or all three?” citeturn18view1turn19view4turn18view0turn18view9